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The Only Bnb

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 595 Google reviews · How we rank ›

4.8(595) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Apartment & Condo HomestayFamily HomestayHomestay With Private Pool
The Only Bnb
Services
Apartment & Condo Homestay, Family Homestay, Homestay With Private Pool
Reviews
595

What recent reviews say

The Only Bnb offers spacious seaview units in a prime Penang location with staff who respond quickly to requests. The main draw for families is the pool, playground, and generous room sizes, plus buffet breakfast. However, cleanliness varies significantly between stays; some guests report stains, mold, and bathroom issues, while others praise the value. Location noise at night and occasional maintenance delays dampen the experience.

Praised for
  • spacious rooms with sea views
  • friendly and responsive staff
  • good value for money
  • family-friendly amenities (pool, playground, breakfast)
  • convenient location near shops and restaurants
Watch-outs
  • inconsistent hygiene and cleanliness
  • maintenance delays and broken amenities
  • rooms don't match advertised layout
  • noisy surroundings
  • misleading advertising
spaciousgreat-viewresponsive-hostgood-valuepoor-hygienefamily-friendlynoisy-surroundingsbroken-amenitiesmisleading-photos
Best for: Families seeking space and seaviews on a budget, willing to overlook cleanliness inconsistency.
Think twice if: Cleanliness cannot be guaranteed; some units have maintenance issues and bedroom setups may not match online descriptions.

Strengths

  • large rooms with seaviews
  • family-friendly pool and playground
  • responsive staff support
  • affordable rates

Worth knowing

  • Staff members Dana and Yugan mentioned as particularly helpful
  • 31st floor units available
  • Buffet breakfast service
  • Air conditioning repairs have experienced delays (2+ weeks without remote)
  • Some rooms lack proper doors (curtain only)
  • Pool restricted by resident rules at some times

What reviews say by service

Family Homestay
Large rooms, pool, and playground praised for families; cleanliness and room layout sometimes disappoint.
Apartment & Condo Homestay
Spacious and affordable with sea views; hygiene and maintenance consistency problematic.
Homestay With Private Pool
Pool available but restricted by resident rules; usability varies.

How it compares

  • Rated 4.8 against a 4.5 average across the 105 apartment & condo homestay businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
525
4
45
3
5
2
5
1
15

Common questions

Is the pool always available?
Not always; residents sometimes restrict its use.
What's included with a room booking?
Housekeeping, buffet breakfast (RM8.80 per person), reception, and tour services are available; breakfast is also offered separately.
How far is it from Penang tourist spots?
Georgetown and Batu Ferringhi are a bit far; using Grab or renting a scooter is recommended.

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Strong views and space attract families and couples, but maintenance is wildly inconsistent. Some guests describe pristine, well-equipped units with working AC and hot water; others report mold, broken appliances, and filthy conditions in the same building. Staff respond fast when called, but the lack of quality control means you could get either a great stay or a poor one.

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Visitors consistently find the rooms clean and well-maintained, with good value near Gurney Drive and town amenities. Staff member Hashim earns repeated praise for service, though the owner responds slowly to messages despite the overall experience being positive.

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Last updated 2026-08-25