Privacy policy

Malaysia Homestay Guide is an independent directory of homestay businesses in Malaysia, published by Meridian Guides. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.

Information this site collects

When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.

Where form submissions go

Your submission goes through our lead-capture processor, which delivers it to the homestay business you enquired about and to the site operator. Those are the only recipients of a form submission.

Cookies and local storage

We do not set tracking cookies of our own. The one thing the site stores client-side is session-scoped attribution data (referrer, landing page, UTM parameters) in sessionStorage, so that a form sent later in your visit records where you came from. It is first-party only and clears when the session ends.

Site analytics

This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.

Third-party services

Three third-party services can receive requests from your browser while you use this site: Google Fonts, which serves the site’s typefaces; OpenStreetMap, which serves map tiles; and Cloudflare Turnstile, which protects forms from spam when enabled. Each sees request data such as your IP address and handles it under its own policy.

Where listing data comes from

The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.

Your requests

Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hello@meridianguides.my.