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The Landmark by Comfy Penang

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 59 Google reviews · How we rank ›

3.9(59) 63 composite score See reviews on Google ✓ Google-verified
Family HomestayApartment & Condo HomestayHomestay With Private Pool
The Landmark by Comfy Penang
Services
Family Homestay, Apartment & Condo Homestay, Homestay With Private Pool
Reviews
59

What recent reviews say

Strong views and space attract families and couples, but maintenance is wildly inconsistent. Some guests describe pristine, well-equipped units with working AC and hot water; others report mold, broken appliances, and filthy conditions in the same building. Staff respond fast when called, but the lack of quality control means you could get either a great stay or a poor one.

Recent shift: slight recent decline; three recent poor reviews (within a year) citing mold, broken AC, and scam allegations contrast with earlier five-star reviews praising cleanliness and views

Praised for
  • spacious rooms
  • clean when maintained
  • excellent views from balcony
  • well-equipped kitchen
  • free laundry service
  • swimming pool and gym
  • convenient location near shops and food
Watch-outs
  • inconsistent cleanliness and maintenance
  • black mold and stinky smells
  • AC and appliances not working properly
  • misleading property descriptions
  • poor booking practices and hidden charges
  • thin blankets and uncomfortable bedding
spaciousgreat-viewwell-equipped-kitchenresponsive-hostgood-locationpoor-hygienebroken-amenitiesmisleading-photosfamily-friendlyprivate-pool-clean
Best for: tourists and families seeking views and kitchen access for short stays, if unit quality is verified beforehand
Think twice if: maintenance and cleanliness vary widely between units; book only after confirming the exact room has been recently inspected or reviewed

Strengths

  • high-floor units with stunning city and night views
  • full kitchen setup with cooking facilities
  • free laundry and housekeeping supplies included
  • responsive staff for maintenance requests

Worth knowing

  • Room 39-6 praised for cleanliness, working AC, and full kitchen (oven, stovetop, utensils)
  • Units on 38th floor available
  • Technician responded within minutes to refrigerator leak and light bulb issues
  • Swimming pool on 4th floor reported clean and deep
  • Three elevators in building, typical wait under two minutes
  • Korean mart and 24-hour convenience store on ground floor
  • Free parking
  • No smoking policy

What reviews say by service

Family Homestay
spacious rooms and pool suit families; cleanliness standards are unreliable
Apartment & Condo Homestay
full kitchens and laundry are pluses; maintenance issues and stale air complaints deter repeat bookings
Homestay With Private Pool
4th-floor pool is clean and deep; few loungers and hard seating noted

How it compares

  • Rated 3.9 against a 4.5 average across the 105 apartment & condo homestay businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 77
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 30

Rating breakdown

5
31
4
12
3
6
2
1
1
9

Common questions

Is there a kitchen to cook your own meals?
Yes. Units include a stovetop, oven, utensils, and basic dining tools. Laundry detergent is available to buy; towels, toilet paper, shower gel, and shampoo are supplied.
What are the main amenities?
Swimming pool (4th floor, clean and deep), gym with new equipment, free parking, convenience store on ground floor, and 24-hour Korean mart.
How reliable is maintenance and cleanliness?
Staff respond to calls within minutes, but cleanliness and appliance condition vary significantly between units. Request inspection photos or recent reviews of your exact room before booking.
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Last updated 2026-08-25