TnT Novelty House Sdn.Bhd
Half the reviews here describe check-in disputes where the owner demands extra cash after guests have paid through Agoda, or refuses entry entirely. The other half praise the quirky decor and friendly moments, but they are far outnumbered. Many guests report the owner blaming Agoda for low prices and pressuring visitors to call the platform and lie to get refunds, which leaves customers stuck with no accommodation and no refund. A few five-star reviews confirm that when no pricing conflict arises, the place feels homely and the owners are kind. The owner, Ms. Tan, has built the place herself and lives on-site with Mr. Teh. Rooms lack TVs and basic heating equipment. The jacuzzi is sometimes listed as unusable. Refund policies appear to flip based on the owner's mood. Direct booking seems to avoid the Agoda surcharge drama, but the property's conflict history with online platforms is a serious red flag for family guests seeking peace of mind.
