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Surprised Homestay (Butterworth, Pulau Pinang)

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 80 Google reviews · How we rank ›

4.5(80) 75 composite score See reviews on Google ✓ Google-verified
Family HomestayBudget HomestayFarm & Nature Stay
Surprised Homestay (Butterworth, Pulau Pinang)
Services
Family Homestay, Budget Homestay, Farm & Nature Stay
Reviews
80

What recent reviews say

Most guests return repeatedly, praising spotless rooms, comfortable beds, and attentive staff who respond to requests quickly. The convenient parking and strategic Butterworth location appeal to both short-term and extended stays. A minority report maintenance lapses: weak water pressure, air conditioning that struggles, and bathroom doors open at the top affecting privacy.

Rooms are described as spacious to compact depending on the booking, but consistently clean. Staff member Mr Biplab is named for helpfulness. The host keeps communication open and handles late arrivals smoothly. Pricing is positioned as reasonable, though some note rooms are small for the asking price.

Praised for
  • clean and well-maintained
  • comfortable rooms and beds
  • responsive and friendly staff
  • convenient parking
  • good value for price
Watch-outs
  • weak water pressure
  • air conditioning not cooling effectively
  • bathroom privacy issues
  • dust buildup in some areas
clean-comfortableresponsive-hostgood-valueeasy-checkingood-locationfamily-friendlywell-maintained
Best for: families and budget travellers seeking clean, secure parking and friendly service in Butterworth
Think twice if: concerned about air conditioning reliability or bathroom privacy; maintenance issues with water pressure and dust reported

Strengths

  • ample parking for guests
  • friendly and responsive staff
  • clean and comfortable rooms
  • convenient Butterworth location
  • welcoming to extended stays

Worth knowing

  • Staff member Mr Biplab noted for helpfulness on extended stays
  • late arrivals (11:45 pm) handled smoothly with polite escort
  • hair dryers and other amenities provided on request
  • rooms vary from spacious to compact
  • guests stay for months-long periods

What reviews say by service

Family Homestay
families praise clean rooms, parking, and responsive staff for late arrivals and guest requests
Budget Homestay
good value for price, though some find rooms small; positioning as affordable appeals to repeat visitors
Farm & Nature Stay
quiet environment with green landscaping and flowers noted; lacks clear evidence of farm or nature-focused amenities

How it compares

  • Rated 4.5 against a 4.54 average across the 147 farm & nature stay businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 67
Review volume 83
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30

Rating breakdown

5
61
4
9
3
4
2
2
1
4

Common questions

Is there parking available?
Yes, the homestay provides ample parking for guests.
Can staff help with late arrivals?
Yes. Staff greeted a guest arriving at 11:45 pm politely and escorted them to their room smoothly.
What happens if I request amenities like a hair dryer?
Staff provide requested amenities promptly upon asking.
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Last updated 2026-08-25