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Stewart Hotel & Residence

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 13 Google reviews · How we rank ›

4.3(13) 61 composite score See reviews on Google
Family Homestay
Stewart Hotel & Residence
Service
Family Homestay
Reviews
13

What recent reviews say

Most guests praise the central Georgetown location, clean rooms, and self-service check-in. However, two detailed recent complaints describe serious cleanliness failures and unresponsive support, with one reviewer noting the place has potential but lacks reliable management and maintenance.

Recent shift: Two severe one-star reviews from 2 years ago reported hygiene and management failures; the past year of reviews are all five-star with consistent praise for location, room quality, and value. No recent negative reviews in past 12 months.

Praised for
  • excellent Georgetown location
  • clean and spacious rooms
  • good value for money
  • quiet despite central setting
  • self check-in convenience
Watch-outs
  • cleanliness inconsistency
  • poor staff responsiveness
  • security and maintenance issues
  • street noise at times
good-locationspaciousclean-comfortableeasy-checkingood-valueresponsive-hostpoor-hygienepoor-communication
Best for: solo travelers and couples seeking quiet, central Georgetown access without daily housekeeping.
Think twice if: expect no daily cleaning or on-site support; two guests reported dirty conditions, broken keys, and unresponsive management.

Strengths

  • walking distance to Chulia Street and attractions
  • spacious rooms with work area
  • self-service check-in and checkout
  • quiet ground-floor common lounge

Worth knowing

  • four-bedroom house
  • self check-in with key box
  • no reception desk
  • first-floor rooms share common lounge
  • responsive contact staff Jimmy noted in one review
  • WiFi connectivity issues reported in larger rooms

What reviews say by service

Family Homestay
spacious family room with Smart TV praised; cleanliness and responsive support inconsistent across stays.

How it compares

  • Rated 4.3 against a 4.51 average across the 2039 family homestay businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 62
Review volume 50
Review recency 100
Review sentiment 50
Profile completeness 50
Verification 0

Rating breakdown

5
10
4
1
3
0
2
0
1
2

Common questions

Is there daily housekeeping or a front desk?
No. Stewart Hotel operates without a reception desk and appears to offer no daily cleaning services. You check yourself in and out using a key box.
Can I store luggage during the day?
One guest requested luggage storage and the response was delayed via Booking.com, leading to miscommunication. It may be possible, but confirm directly before relying on it.
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Last updated 2026-08-25