Five-star guests praise spacious apartments with functioning kitchenettes, a nice pool, and welcoming staff. However, this glosses over a stark pattern: one-star and two-star reviewers report active bed bug infestations, ants, geckos, stained bedding, broken furniture left unrepaired for months, and inconsistent housekeeping. Some units have improved recently; many have not. Parking costs add RM50 daily if you leave and return.
The building is ageing, and maintenance clearly varies sharply by unit. Reviewers report water heaters without regulators, slow air conditioning, dirty mirrors and fans, and limescale-covered taps. Management acknowledges complaints but takes little action. At RM130 per night, guests paying for a service apartment expect basics like working gas stoves and provided toiletries, which are often missing.
All six reviews give five stars. Families consistently praise the owner's warmth and quick problem-solving, the low rates that suit modest budgets, and the large clean house with working kitchen, washing machine, and fridge. Batu Ferringhi location puts beaches and food within reach.
Large home near Batu Ferringhi beach with a standout garden and reliable upkeep. Reviewers consistently praise the space, cleanliness, and quick responses from hosts Toy and Chan; families and groups report solid comfort and value.
Guests consistently praise the spacious layout, full kitchen equipment, and attentive host communication. Families and group gatherings return repeatedly for the peaceful setting within a 10-minute walk of beach vendors and night markets, though the town centre sits further away.
Last updated 2026-08-25