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Hotel Ezi Inn

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 189 Google reviews · How we rank ›

3.4(189) 53 composite score See reviews on Google ✓ Google-verified Publishes prices
Family Homestay
Hotel Ezi Inn
Service
Family Homestay
Reviews
189

What recent reviews say

Budget rates and occasional spacious rooms attract guests, but persistent complaints about dirty toilets, dusty surfaces, and poor maintenance plague the experience. Several reviewers note broken equipment, weak staff responsiveness, and cleanliness gaps that outweigh the value proposition, particularly in hygiene-sensitive areas like bathrooms and bedding.

Recent shift: No clear improvement trend; negative cleanliness complaints persist across the past year, with one recent positive review (4 star, 11 hours ago) standing as an outlier among predominantly low ratings.

Praised for
  • spacious room (when available)
  • reasonable price for budget stay
  • strong water pressure
  • convenient location near shops and clinics
Watch-outs
  • persistent toilet cleanliness and odour issues
  • dust and poor general hygiene
  • broken or faulty equipment (TV, AC remote, pipes, taps)
  • small rooms in some categories
  • staff rudeness and unresponsive to room change requests
  • last-minute cancellation policies
poor-hygienebroken-amenitiesnoisy-surroundingspoor-communicationgood-value
Best for: budget travellers needing a quick stay who prioritise low cost over cleanliness standards
Think twice if: toilet odour, dust, and hygiene lapses are dealbreakers; seek elsewhere if equipment reliability or staff responsiveness matter

Strengths

  • low nightly rates (from RM34)
  • some rooms spacious with multiple beds
  • near shops, clinics, and parking

Worth knowing

  • OYO Hotels affiliation
  • no elevator on premises; ground floor rooms available for mobility needs
  • last-minute cancellations reported after advance bookings on third-party platforms
  • staff reportedly refused room change requests

What reviews say by service

Family Homestay
Family rooms accommodate multiple beds and ground-floor access, but cleanliness and maintenance issues undermine family suitability.

How it compares

  • Rated 3.4 against a 4.51 average across the 2039 family homestay businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Score
Star rating 2
Review volume 99
Review recency 100
Review sentiment 32
Profile completeness 75
Verification 30

Rating breakdown

5
57
4
33
3
49
2
20
1
30

Common questions

Is there wheelchair access?
No elevator on site; ground-floor family rooms are available but still require mobility to navigate the property.
What is the nightly rate?
From RM34 per night for standard rooms; family rooms from RM142 plus RM8 taxes and fees, according to their website.
Can I book direct or does the hotel manage cancellations?
Third-party platform bookings (Agoda, OYO) have experienced last-minute cancellations; contact the hotel directly to confirm availability before booking.

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Last updated 2026-08-25