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Brown Mansion New

Updated 2026-08-25 · 7,760 reviewed · 2,626 listed · Scored from 25 Google reviews · How we rank ›

3.7(25) 54 composite score See reviews on Google
Family HomestayVilla & Bungalow Homestay
Brown Mansion New
Services
Family Homestay, Villa & Bungalow Homestay
Reviews
25

What recent reviews say

Guests seeking medical care near Adventist Hospital often praise the location and find the owner welcoming, with laundry and kitchen access. However, cleanliness standards vary sharply: recent stays report dirty shared fridges, pest infestations, and staff who delay or refuse cleaning requests, while photos mislead about actual condition. Long-term patients report declining maintenance and unhelpful responses to complaints.

Recent shift: Sentiment has declined over time: early five-star reviews (2 years ago) praised cleanliness and staff; recent one and two-star reviews (past year) report worsening pest infestations, declining maintenance, and staff attitude problems.

Praised for
  • proximity to Adventist Hospital
  • friendly staff and owner
  • cooking and laundry facilities
  • clean rooms (when maintained)
  • fair price and good location
Watch-outs
  • poor cleaning consistency and neglect
  • pests (ants, fleas, mosquitoes)
  • unresponsive to guest requests
  • weak Wi-Fi signal
  • staff attitude and laziness
good-locationfamily-friendlywell-equipped-kitchenpoor-hygieneresponsive-hostmisleading-photosnoisy-surroundings
Best for: short-term hospital visitors needing budget accommodation near Adventist Hospital
Think twice if: sensitive to pests, expect daily cleaning, or planning stays longer than a few days

Strengths

  • 5-minute walk from Adventist Hospital
  • shared kitchen and washing machine
  • wheelchair available for borrowing
  • affordable nightly rates

Worth knowing

  • Owner Wati and staff (including housekeeper and guard) mentioned by name in reviews
  • wheelchair available to borrow
  • shared refrigerator reportedly dirty and poorly maintained
  • pest issues include ants, fleas, and mosquitoes
  • staff delays or refuses cleaning requests despite reminders
  • check-in and check-out reported as fast

What reviews say by service

Family Homestay
location next to hospital attracts families visiting patients, but cleaning lapses disappoint long-term guests
Villa & Bungalow Homestay
cooking and laundry facilities appeal, but pest problems and staff unresponsiveness undermine comfort

How it compares

  • Rated 3.7 against a 4.51 average across the 2039 family homestay businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 61
Review recency 100
Review sentiment 48
Profile completeness 25
Verification 0

Rating breakdown

5
13
4
4
3
1
2
1
1
6

Common questions

How close is it to Adventist Hospital?
About a 5-minute walk, or shorter via a back road through Pantau.
Can I cook and wash clothes?
Yes, there is a shared kitchen and washing machine available.
Is Wi-Fi available throughout the property?
Wi-Fi is available but signal strength varies and does not reach all areas reliably.

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Last updated 2026-08-25